Matthew Johnson
About Matthew Johnson
Matthew Johnson is a Service Desk Analyst with extensive experience in technical support roles. He has worked for various companies in South Carolina, including Conway Medical Center and Horry Telephone Cooperative, and has held his current position at Canfor since 2017.
Work at Canfor
Matthew Johnson has been employed at Canfor as a Service Desk Analyst since 2017. His role involves providing technical support and assistance to users, ensuring efficient operation of IT services within the organization. Based in the Myrtle Beach, South Carolina area, he has accumulated over seven years of experience in this position, contributing to the company's IT support framework.
Previous Experience in IT Support
Before joining Canfor, Matthew Johnson worked at Conway Medical Center as a Help Desk Analyst from 2013 to 2017. His responsibilities included troubleshooting technical issues and assisting staff with IT-related inquiries. Prior to that, he served as an Advanced Product Support Technician at Horry Telephone Cooperative (HTC) from 2011 to 2013, where he provided advanced support for various products and services.
Technical Background and Education
Matthew Johnson studied at Horry-Georgetown Technical College, where he earned an Associate’s Degree in Computer Science with a Networking Emphasis from 2007 to 2010. This educational background provided him with foundational knowledge in computer systems and networking, which he has applied throughout his career in various technical support roles.
Early Career in Technical Support
Matthew began his career in technical support as a PC Technician at PCRX Computer Sales and Service from 2009 to 2011. In this role, he gained hands-on experience in computer repair and customer service, which laid the groundwork for his subsequent positions in IT support.