Melissa Fong
About Melissa Fong
Melissa Fong is the Coordinator of People Services and Corporate HR at Canfor, where she has worked since 2013. With a diverse background in customer service and human resources, she has contributed to workplace safety, employee experience, and internal communication initiatives.
Current Role at Canfor
Melissa Fong has served as the Coordinator of People Services and Corporate HR at Canfor since 2013. In this role, she has been instrumental in leading the Occupational Health & Safety team, ensuring compliance with safety regulations and promoting a safe work environment. Additionally, she has acted as a Subject Matter Expert for Knowledge Base Articles within the company's HR Information System, providing guidance on HRIS functionalities. Her contributions have significantly impacted the company's HR operations and employee engagement.
Previous Work Experience
Before her tenure at Canfor, Melissa Fong held various positions in the service and hospitality industries. She worked as a Food Server at Denny's from 2003 to 2004 and as a Front Counter Personnel/Cook at Dairy Queen from 2001 to 2003. Additionally, she served as a Table Game Dealer at River Rock Casino Resort for six months in 2005 and as a Sales Associate at Nike for six months in 2003. Her experience also includes a role as a Customer Service Agent at Northwest Airlines in 2004 and as a Centre Coordinator/Counselor at LA Weightloss in 2005.
Education and Professional Development
Melissa Fong studied Business Management at Richmond District College, where she earned a Business Management Diploma from 2005 to 2008. She furthered her education by studying Project Management at the British Columbia Institute of Technology in 2017 for 11 months. Her educational background has equipped her with the skills necessary for her current role in HR and corporate services.
Contributions to Workplace Safety and Culture
In her role at Canfor, Melissa has demonstrated a commitment to workplace safety by serving as a fire warden and first aid attendant. She chaired the Employee Experience Team, contributing to initiatives that enhance workplace culture and employee satisfaction. Additionally, she played a key role in the redesign and launch of the company's internal website, which improved internal communication and resource accessibility.
Management of Company Websites
Melissa Fong has managed both the internal and external websites for Canfor. She oversees the posting of press releases, certifications, blogs, and reports on the external site, which helps maintain the company's public image and facilitates information dissemination. Her management of the internal website has also enhanced communication within the organization.