Emily Tropsa
About Emily Tropsa
Emily Tropsa is a Senior Enterprise Customer Success Manager with a background in Health Sciences from Gettysburg College. She has extensive experience in customer success and account management, having worked at CloudHealth by VMware and Canix.
Current Role at Canix
Emily Tropsa serves as the Sr. Enterprise Customer Success Manager at Canix. She has held this position since 2023 and works remotely. In this role, she is responsible for ensuring customer satisfaction and success within the enterprise segment, leveraging her extensive experience in customer management and support.
Previous Experience at Canix
Prior to her current role, Emily worked at Canix as an Enterprise Customer Success Manager from 2021 to 2023. During her tenure, she focused on enhancing customer relationships and driving product adoption among enterprise clients. Her experience at Canix contributed to her professional growth in customer success strategies.
Experience at CloudHealth by VMware
Emily Tropsa has significant experience at CloudHealth by VMware, where she held multiple roles. She began as a Business Development Representative from 2016 to 2018, then transitioned to Associate Account Manager from 2018 to 2019, and finally served as an Account Manager from 2019 to 2021. Her roles involved managing client accounts and fostering business growth.
Educational Background
Emily Tropsa earned her Bachelor of Arts (B.A.) in Health Sciences from Gettysburg College, where she studied from 2012 to 2016. Her education provided a solid foundation in health-related topics, which complements her professional roles in customer success and account management.
Internship Experience
In 2015, Emily completed a Professional Development Internship at Stamford Health for two months. This internship provided her with early exposure to the healthcare industry and professional development, contributing to her understanding of customer needs in health-related sectors.