Ian Stuart
About Ian Stuart
Ian Stuart is a Technical Support Specialist at Canix, where he has worked since 2022. He has a diverse background in customer support and account management, with previous roles at DocSend, Womply, HouseCanary, Bubba Gump Shrimp Co., and Lending Club.
Work at Canix
Ian Stuart has been employed at Canix as a Technical Support Specialist since 2022. In this role, he provides assistance and solutions to clients, ensuring they effectively utilize the company's software. His responsibilities include troubleshooting technical issues and offering guidance on product features.
Previous Experience in Customer Support
Before joining Canix, Ian Stuart worked at DocSend as a Customer Support Specialist from 2019 to 2021. In this position, he addressed customer inquiries and resolved issues related to document sharing and tracking. His experience also includes a role at HouseCanary as a Client Support Specialist from 2017 to 2020, where he supported clients in utilizing the company's real estate analytics tools.
Sales and Account Management Background
Ian's career includes experience in sales as well. He worked as an Account Executive at Womply from 2014 to 2015, where he engaged with clients to promote the company's services. Additionally, he served as a Member Support Representative at Lending Club from 2015 to 2017, focusing on member inquiries and support.
Early Career and Training Experience
Ian began his career at Bubba Gump Shrimp Co. as a Certified Trainer from 2011 to 2014. In this role, he trained new employees on service standards and operational procedures. This experience laid the groundwork for his later roles in customer support and technical assistance.
Education in Political Science
Ian Stuart studied at San Francisco State University, where he earned a Bachelor of Arts degree in Political Science from 2008 to 2011. His education provided him with a foundation in critical thinking and analysis, skills that are beneficial in his professional roles.