Sophie Humphrey
About Sophie Humphrey
Sophie Humphrey is a Customer Experience professional currently working at Canix in San Francisco, California, since 2021. She has a background in software quality assurance and has contributed to customer relationship management in various roles within the tech industry.
Work at Canix
Sophie Humphrey has been working at Canix in the Customer Experience department since 2021. In her role, she has played a significant part in training both remote and on-site teams. Canix is recognized as a rapidly-growing AI start-up, and her contributions have been instrumental in enhancing the overall customer experience.
Previous Experience at Scale AI
Before joining Canix, Sophie served as the Software Quality Assurance Manager at Scale AI from 2017 to 2020. During her tenure, she was responsible for ensuring the quality and reliability of software products. Her experience at Scale AI contributed to her expertise in managing customer expectations and improving product quality.
Volunteer Work at Project Open Hand
Sophie has been a Grocery Center Volunteer at Project Open Hand since 2016. In this role, she has dedicated her time to supporting the organization’s mission of providing nutritious meals to those in need. Her volunteer work reflects her commitment to community service and helping others.
Education and Expertise
Sophie Humphrey studied at The University of Sheffield, where she earned a Master of Arts degree. Her educational background has equipped her with the skills necessary to excel in customer experience and quality assurance roles.
Career Milestones
Sophie was the 16th hire at a start-up that achieved a valuation of $7.3 billion. This milestone highlights her involvement in a high-growth environment and her ability to adapt and contribute to the success of emerging companies.