Martha Sosa
About Martha Sosa
Martha Sosa is a Call Center Team Lead at Cano Health, based in the Miami-Fort Lauderdale area, with over five years of experience in healthcare administration. She holds a Bachelor of Arts degree in Health Care Administration from Keiser University and has worked in various roles within the healthcare sector since 2018.
Work at Cano Health
Martha Sosa has been a part of Cano Health since 2018, starting her career as a Call Center Agent. Over the years, she has advanced to the position of Call Center Team Lead, a role she has held since 2021. In her current position, she contributes to the healthcare community in the Miami-Fort Lauderdale area by overseeing call center operations and ensuring effective communication with patients. Her experience at Cano Health spans over six years, during which she has developed a strong understanding of healthcare administration and management.
Education and Expertise
Martha Sosa earned her Bachelor of Arts in Health/Health Care Administration/Management from Keiser University. Her studies spanned from 2012 to 2017, providing her with a solid foundation in healthcare management principles. This educational background supports her professional expertise in the healthcare administration field, where she has accumulated over five years of relevant experience.
Background
Before joining Cano Health, Martha Sosa worked as a Receptionist at Lexus Of Kendall for four months in 2018. This role provided her with initial experience in customer service and communication, skills that she has since applied in her healthcare career. Her transition from a receptionist to a call center agent and eventually to a team lead demonstrates her commitment to professional growth within the healthcare sector.
Achievements
Martha Sosa's career progression at Cano Health reflects her dedication and competence in the healthcare administration field. She successfully transitioned from a Call Center Agent to a Call Center Team Lead, showcasing her leadership capabilities and understanding of healthcare operations. Her achievements within the organization highlight her ability to adapt and excel in a dynamic work environment.