John Teymuri
About John Teymuri
John Teymuri is a Technical Support Associate at Canonical Ltd., with extensive experience in IT support roles across various companies, including Google and Salutem Healthcare Ltd. He has a background in Computing with Business from Kingston University and has worked in technical support across EMEA and APAC regions.
Work at Canonical
John Teymuri has been employed at Canonical Ltd. as a Technical Support Associate for the EMEA and APAC regions since 2019. In this role, he provides technical assistance and support, leveraging his extensive experience in the field. His position involves addressing customer inquiries and troubleshooting technical issues, contributing to the overall user experience with Canonical's products.
Previous Employment Experience
Prior to his current role, John Teymuri worked in various technical support positions. He served as an IT Technician - 3rd Line Support at iForge Ltd. from 2016 to 2019, and as an IT Systems Trainer - 2nd Line Support at Salutem Healthcare Ltd. for four months in 2018. Additionally, he held roles at Richmond upon Thames College as an IT Technician - 2nd Line Support in 2014 and at McDonald's Corporation as a Crew Member from 2013 to 2015.
Education and Expertise
John Teymuri studied at Richmond upon Thames College, where he earned an IT Practitioners Extended Diploma from 2012 to 2014. He furthered his education at Kingston University, obtaining a BSc Honours in Computing with Business from 2016 to 2019. His educational background has equipped him with a strong foundation in IT and business principles.
Technical Support Skills
John Teymuri possesses a strong ability to think creatively and work effectively both independently and as part of a team. His diverse corporate experience has shaped his skills in technical support, allowing him to adapt quickly to new environments. He has been involved in technical support roles across multiple regions, including EMEA and APAC, indicating a broad understanding of international technical support challenges.
Career Development
Throughout his career, John Teymuri has gained experience working with major tech companies, including Google. This exposure has contributed to his adaptability and understanding of various technical environments. His roles in different organizations have provided him with a comprehensive view of the technical support landscape.