Mayumi Matayoshi
About Mayumi Matayoshi
Mayumi Matayoshi is an experienced APAC Customer Success Manager at Canonical, with a background in customer support, project management, and technical training. She has over 10 years of experience and has held various roles in companies such as Mosaic Sales Solutions, Double Robotics, and Cisco Systems.
Current Role at Canonical
Mayumi Matayoshi serves as the APAC Customer Success Manager at Canonical. She has held this position since 2020, contributing to customer engagement and satisfaction across the Asia-Pacific region. In this role, she focuses on facilitating customer needs and leading projects within an Agile Scrum framework.
Previous Experience in Customer Support and Project Management
Prior to her current role, Mayumi Matayoshi accumulated extensive experience in customer support and project management. She worked at Double Robotics as the Head of Customer Support & Logistics from 2013 to 2017. She also held positions at DisplaySweet and Kiandra IT, where she was responsible for customer support and project operations, respectively.
Educational Background
Mayumi Matayoshi studied at the University of California, Davis, where she earned a degree in Political Science from 2007 to 2008. Additionally, she attended Contra Costa College, achieving an Associate's Degree in Liberal Arts from 2004 to 2006. Her educational background supports her analytical and communication skills in her professional roles.
Certifications and Skills
Mayumi Matayoshi is a certified Scrum Master with over 10 years of experience in customer support, technical training, and project management. She possesses strong communication and leadership skills, which enable her to effectively support teams and drive results in Agile environments. Her passion for skill improvement and productivity maximization is evident in her work.
Career Progression and Roles
Throughout her career, Mayumi Matayoshi has held various roles that demonstrate her versatility and expertise. She began her career at Cisco Systems as a Tier II Technical Support Representative from 2008 to 2010. She later worked at Mosaic Sales Solutions in multiple capacities, including Market Manager and Retail Sales Trainer, before advancing to project management roles at Conduct and Kiandra IT.