Chijioke Orji
About Chijioke Orji
Chijioke Orji is a Release Manager and Project Manager for ERP Applications at Canopy Growth Corporation in Ottawa, Canada. He has extensive experience in customer success and project management, having previously worked at Sage and IWI Consulting Group, and holds an MBA from the University of South Wales.
Work at Canopy Growth
Chijioke Orji currently holds the position of Release Manager and Project Manager for ERP Applications at Canopy Growth Corporation. He has been with the company since 2019, contributing to the management and release of ERP applications on a global scale. His role involves overseeing project timelines, coordinating with various teams, and ensuring the successful implementation of ERP solutions. Based in Ottawa, Ontario, Canada, he plays a key role in enhancing operational efficiency within the organization.
Previous Experience at Sage
Prior to his current role, Chijioke Orji worked at Sage as a Customer Success Manager and Business Analyst from 2013 to 2018. During his five years at Sage, he successfully closed over $1 million in cross-sell, upsell, and migration opportunities. His efforts were focused on leveraging business process and issue resolution meetings to improve customer satisfaction and drive revenue growth. He also managed a $5 million renewal portfolio, establishing proactive support mechanisms to enhance customer retention.
Education and Expertise
Chijioke Orji holds a Master of Business Administration (MBA) in Strategic Management from the University of South Wales, which he completed from 2017 to 2020. He also studied Relationship Management at the University of South Africa, earning a course certificate in 2011. Additionally, he studied Business Process Modelling & Improvement at Seneca College in 2019. His educational background is complemented by a Bachelor of Science (B.Sc.) in Biochemistry from Ebonyi State University, completed from 1999 to 2004.
Career at IWI Consulting Group
Chijioke Orji served as Solutions Engineer Lead and Senior Project Manager at IWI Consulting Group Inc from 2018 to 2019. In this role, he was responsible for leading projects and implementing solutions for clients. His experience included reviewing business process management systems and tools for various industries, including retail and oil and gas. This position allowed him to leverage his expertise in ERP applications and project management.
Professional Background at MTN Nigeria
Before his tenure at Sage, Chijioke Orji worked at MTN Nigeria as a Product Analyst in Marketing and Strategy from 2007 to 2013. During this six-year period, he managed a significant renewal portfolio and established proactive support mechanisms. His efforts contributed to increasing the regional renewal rate for Sage customer life cycles from 78% to over 100%, showcasing his ability to enhance customer satisfaction and drive business results.