Jessica Gillam
About Jessica Gillam
Jessica Gillam serves as the Customer Service Team Lead at Canopy Growth Corporation in Smiths Falls, Ontario, where she has worked since 2016. She specializes in planning activities for male youth aged 11 to 16 and supervises a team dedicated to their care and development.
Work at Canopy Growth
Jessica Gillam has been employed at Canopy Growth Corporation since 2016, serving as the Customer Service Team Lead. In this role, she oversees customer service operations, ensuring that the needs of clients are met effectively. Her responsibilities include maintaining comprehensive documentation, such as daily log sheets and incident reports, which are essential for tracking youth progress and incidents. Gillam's tenure at Canopy Growth spans eight years, during which she has contributed to the company's commitment to customer satisfaction.
Education and Expertise
Jessica Gillam holds a Dual Diploma in Child & Youth Worker and Educational Assistant from KLC College, where she studied from 2011 to 2013. Prior to this, she completed a Social Service Worker program at Fleming College from 2009 to 2011. Her educational background equips her with the skills necessary for working with youth, particularly in understanding their developmental needs and providing appropriate support.
Background
Jessica Gillam has a strong background in youth services, focusing on the care and development of male youth. She supervises a team dedicated to supporting youth in the care of Children's Aid Societies (CAS). Her role involves planning and implementing activities specifically designed to engage and support male youth aged 11 to 16, ensuring that the environment is tailored to their unique needs.
Responsibilities and Initiatives
In her capacity as Customer Service Team Lead, Jessica Gillam is responsible for planning and implementing activities aimed at engaging male youth. She emphasizes creating a supportive environment that fosters development and addresses the specific needs of youth aged 11 to 16. Her work involves direct supervision of a team that focuses on the care of youth in CAS' care, ensuring that they receive the necessary support and guidance.