Lori Mc Cluskey, Cpim, Cscp, Cltd, Scor P
About Lori Mc Cluskey, Cpim, Cscp, Cltd, Scor P
Lori McCluskey is a Customer Operations Solution Analyst with extensive experience in forecasting, demand management, and supply chain management. She has worked for notable companies such as SMART Technologies, Nanometrics, and Canopy Growth Corporation, and holds multiple certifications in supply chain management.
Work at Canopy Growth
Lori Mc Cluskey has been serving as a Customer Operations Solution Analyst at Canopy Growth Corporation since 2017. In this role, she focuses on optimizing customer operations and enhancing overall efficiency within the organization. Her work is based in Smiths Falls, Ontario, where she applies her extensive knowledge in forecasting and demand management.
Previous Experience
Prior to her current position, Lori held several roles that contributed to her expertise in operations and planning. She worked at SMART Technologies as Manager of Systems & Order Management from 2001 to 2014, and at Nanometrics - Seismic Monitoring Solutions as Planning Manager from 2014 to 2015. Additionally, she served as Planning Manager Numismatics at the Royal Canadian Mint from 2015 to 2017 and as Materials Manager at Sciemetric Instruments from 1992 to 2001.
Education and Expertise
Lori studied at Algonquin College of Applied Arts and Technology, where she completed programs in Business Administration, Management and Operations, and Business Analysis Essentials. She achieved her Business Analysis Essentials certification from 2014 to 2015. Her educational background supports her extensive experience in supply chain management and operations.
Certifications and Skills
Lori holds several professional certifications, including CPIM, CSCP, CLTD, and SCOR P, which reflect her high level of expertise in supply chain management. She is skilled in various tools and methodologies, including Six Sigma, value stream mapping, and DMAIC. Additionally, she possesses strong capabilities in business intelligence and reporting tools such as Tableau, Cognos, and Excel.
Technical Proficiencies
Lori has extensive experience in ERP system implementation and post go-live support, working with systems such as SAP S4 Hana, Sage X3, Oracle, and Dynamics. She is also knowledgeable in order management and sales distribution systems, including EDI and eCommerce platforms like Shopify and Magento. Her background includes logistics, transportation, and distribution management, as well as continuous improvement processes to support key performance indicators (KPIs).