Luxman Selvendran
About Luxman Selvendran
Luxman Selvendran is a Service Desk Support Specialist currently employed at Canopy Growth Corporation in Toronto, Ontario. With a background in IT support and a degree in Computer Networking & Technical Support from Seneca College, he excels in resolving complex technical issues and maintaining inventory control of IT equipment.
Work at Canopy Growth
Luxman Selvendran has been employed at Canopy Growth Corporation as a Service Desk Support Specialist since 2019. In this role, he is responsible for maintaining IT support services and ensuring efficient operation of the service desk. His expertise includes resolving complex technical issues such as system crashes, virus infections, network slowdowns, connectivity issues, and security breaches. He has demonstrated a high level of efficiency by closing 95% of service tickets on initial diagnosis without the need for escalation.
Current Role at Kelly Services
In addition to his position at Canopy Growth, Luxman Selvendran has worked at Kelly Services (Canada), Ltd. as a Service Technician since 2018. His responsibilities include maintaining inventory control of all IT equipment and providing technical support. His experience in this role complements his skills in troubleshooting and resolving IT-related issues.
Education and Expertise
Luxman Selvendran studied at Seneca College, where he focused on Computer Networking & Technical Support. He achieved an Associate's degree from 2013 to 2016. His educational background provides a solid foundation for his technical skills and knowledge in IT support and network infrastructure.
Previous Work Experience
Before his current roles, Luxman Selvendran held various positions that contributed to his technical expertise. He worked as a Project Lead Technician at Lexmark for four months in 2019. Prior to that, he served as a Field Technician at Apple Express Courier Ltd. from 2015 to 2018. Additionally, he worked as a Supervisor at Tim Hortons from 2008 to 2012, where he developed leadership and operational skills.
Training and Development
Luxman Selvendran is involved in training new hires on network infrastructure and operational guidelines. He continually updates his knowledge of computing hardware, operating systems, and software to stay current in the rapidly evolving IT landscape. This commitment to professional development enhances his ability to support and guide others in the field.