Rafael Villanueva
About Rafael Villanueva
Rafael Villanueva is a Senior Retail Training Specialist with extensive experience in training and support roles across various companies. He has worked in diverse positions in Canada and the United States, including roles at Exan Group, Vision Critical, and Canopy Growth Corporation.
Work at Canopy Growth
Rafael Villanueva has held the position of Senior Retail Training Specialist at Canopy Growth Corporation since 2019. In this role, he is responsible for developing and implementing training programs aimed at enhancing the skills and knowledge of retail staff within the organization. His expertise contributes to the overall effectiveness of retail operations and customer engagement strategies.
Current Role at City of Vancouver
Since 2018, Rafael Villanueva has been employed as a Learning Support Specialist with the City of Vancouver. In this capacity, he focuses on providing training and support to enhance the learning experiences of employees. His role involves designing educational materials and facilitating training sessions to ensure staff are equipped with the necessary skills for their roles.
Previous Experience at Exan Group
Prior to his current roles, Rafael Villanueva worked as an Implementation Consultant at Exan Group from 2016 to 2018. During his tenure in Coquitlam, British Columbia, he contributed to the successful implementation of software solutions for clients, ensuring that they were effectively integrated into their operations.
Background in Training at Vision Critical
Rafael Villanueva has extensive experience in training roles, having worked at Vision Critical in various capacities. He served as a Training Specialist from 2009 to 2013 and later as a Training Team Lead from 2013 to 2016. His responsibilities included developing training programs and leading a team to enhance the training processes within the organization.
Education and Expertise
Rafael Villanueva studied Management at the British Columbia Institute of Technology from 2002 to 2004. His educational background has equipped him with the necessary skills to excel in training and support roles across multiple organizations. His expertise lies in developing effective training programs and facilitating learning opportunities for diverse teams.