Phrank Mallal
About Phrank Mallal
Phrank Mallal serves as the Director of Operations Support at Cantaloupe Inc. in Denver, Colorado, a position he has held since 2021, following a diverse career in operations and account management.
Current Role at Cantaloupe Inc
Phrank Mallal serves as the Director of Operations Support at Cantaloupe Inc. He has held this position since 2021. In this role, he is responsible for overseeing operational support functions, ensuring efficient processes, and enhancing service delivery within the organization. His experience in operations management contributes to the effectiveness of the team's performance.
Previous Experience in Operations
Before joining Cantaloupe Inc., Phrank Mallal worked at USA Technologies Inc. as the Manager of Support Operations from 2020 to 2021. He previously held the position of Operational Specialist at the same company from 2019 to 2020. His tenure in these roles involved managing support operations and improving operational efficiencies.
Background in Customer Service
Phrank Mallal has a background in customer service, having worked as an Account Manager at Comcast Technology Solutions from 2015 to 2019. His role involved managing client accounts and ensuring customer satisfaction. Earlier in his career, he worked as a Barista at Starbucks for a brief period in 2013, gaining foundational experience in the service industry.
Educational Background
Phrank Mallal studied Business Administration at Colorado State University, where he earned a Bachelor of Science (B.S.) degree from 2008 to 2012. He also completed his secondary education at Rocky Mountain High School from 2005 to 2008, laying the groundwork for his future academic and professional pursuits.