Sarah Shelton
About Sarah Shelton
Sarah Shelton serves as the Vice President of Customer Operations at Cantaloupe Inc., where she has worked since 2022. With a strong background in sales operations and customer engagement, she previously held various roles at USA Technologies Inc. and has expertise in lead generation and social media strategies.
Current Role at Cantaloupe Inc
Sarah Shelton serves as the Vice President of Customer Operations at Cantaloupe Inc. She has held this position since 2022, contributing to the company's focus on enhancing customer satisfaction and operational efficiency. In her role, she oversees customer operations, ensuring that the company's services meet client needs effectively.
Previous Experience at Cantaloupe Inc
Prior to her current role, Sarah Shelton worked at Cantaloupe Inc as the Senior Director of Revenue Operations from 2021 to 2022. During her tenure, she was responsible for driving revenue growth and optimizing operational processes within the organization.
Experience at USA Technologies Inc
Sarah Shelton has extensive experience at USA Technologies Inc, where she held multiple roles. She served as the Director of Sales Operations from 2016 to 2020, and as the Senior Director of Client Operations from 2020 to 2021. Additionally, she worked as a Marketing and Sales Coordinator from 2007 to 2009 and as a Manager of Sales Support from 2011 to 2016. Her diverse roles contributed to her expertise in sales operations and client management.
Education and Training
Sarah Shelton earned a Bachelor of Science degree in Business Administration from Aquinas College in Grand Rapids, where she studied from 1994 to 1998. She also completed training at SalesForce.com in 2008, which lasted for 11 months, further enhancing her skills in customer relationship management.
Expertise in Customer Engagement
Sarah Shelton possesses a strong background in lead generation and has developed social media strategies aimed at enhancing customer engagement. Her ability to drive customer satisfaction is supported by her experience in operations management, where she focuses on efficient processes to meet client expectations.