Severin Beale
About Severin Beale
Severin Beale serves as the Senior Director of Customer Support at Cantaloupe Inc, a position he has held since 2021. He has a background in computer engineering and information systems security, with previous roles in customer support and technical positions at various companies.
Work at Cantaloupe
Severin Beale has served as the Senior Director of Customer Support at Cantaloupe Inc since 2021. In this role, he oversees customer support operations, ensuring that clients receive effective assistance and solutions. His experience in customer support management contributes to the company's commitment to service excellence.
Previous Experience in Customer Support
Before joining Cantaloupe Inc, Severin Beale worked at USA Technologies Inc. as Senior Director of Customer Support from 2018 to 2021. He also held the position of Support and Product Manager at Cantaloupe Systems from 2014 to 2018. His extensive background in customer support roles has equipped him with the skills necessary for effective team leadership and customer engagement.
Education and Expertise
Severin Beale studied at ITT Technical Institute-St. Rose, where he earned an Associate of Science (A.S.) in Computer Engineering Technology/Technician from 2003 to 2005. He furthered his education at ITT Technical Institute, obtaining a Bachelor of Science (BS) in Computer and Information Systems Security/Information Assurance from 2011 to 2012. His educational background supports his technical expertise in customer support.
Early Career Background
Severin Beale began his career at Charter Communications as Broadband Tech 2 from 2004 to 2006. This role provided him with foundational technical skills and experience in the telecommunications industry. His early career experiences laid the groundwork for his subsequent roles in customer support and management.