Tyler Johnson
About Tyler Johnson
Tyler Johnson is a Customer Service Representative with extensive experience in customer support roles across various companies, including USA Technologies Inc. and Cantaloupe Inc. He has a background in fashion design and possesses strong skills in Customer Relationship Management and customer satisfaction.
Work at Cantaloupe
Tyler Johnson currently serves as a Customer Service Representative at Cantaloupe Inc. since 2021. In this role, he is responsible for addressing customer inquiries and ensuring customer satisfaction. His experience in customer service positions him to effectively manage customer relationships and provide support tailored to client needs.
Previous Experience in Customer Service
Before joining Cantaloupe Inc., Tyler worked as a Customer Service Representative at RGS Energy from 2018 to 2020. He also held the position of Inbound Customer Service Representative at ID Watchdog from 2017 to 2018. Additionally, he worked as a Technical Support Specialist at Comcast from 2013 to 2014. These roles contributed to his comprehensive understanding of customer service dynamics.
Education and Expertise
Tyler studied Fashion/Apparel Design at The Art Institute of Colorado from 2010 to 2011. Although he did not achieve a formal qualification, this educational background provides him with insights into the fashion industry. He possesses expertise in customer relationship management (CRM) and has experience in the renewables and environment sectors.
Technical Skills
Tyler has demonstrated technical proficiency in Windows 7, which supports his roles in customer service and technical support. His skills in CRM systems enhance his ability to manage customer interactions effectively, contributing to improved customer satisfaction.