Alexandra Malygina
About Alexandra Malygina
Alexandra Malygina serves as the P&M Localization Team Lead at capital.com, a position she has held since 2021. She has a background in customer support and localization, having previously worked at Currency.com and capital.com in various roles.
Work at Capital.com
Alexandra Malygina has been employed at Capital.com since 2021. She initially served as a Localization Manager for a period of four months before transitioning to her current role as the P&M Localization Team Lead. In her capacity as Team Lead, she has been responsible for overseeing localization efforts and managing team operations for three years. Her experience at Capital.com has contributed to the company's commitment to providing localized content for its users.
Previous Experience at Currency.com
Prior to her tenure at Capital.com, Alexandra Malygina worked at Currency.com as a Customer Support Agent. She held this position for five months in 2019, where she engaged with clients and provided support in a fast-paced environment. This role helped her develop skills in customer service and communication, which are essential in her subsequent positions.
Education and Expertise
Alexandra Malygina earned her Bachelor's degree from the Institute of Entrepreneurial Activity, where she studied linguistics and economic translation. Her academic background, spanning from 2011 to 2016, has equipped her with the necessary skills and knowledge to excel in localization and translation roles. This educational foundation supports her current responsibilities in managing localization projects.
Customer Support Experience
Before her role as a Localization Manager at Capital.com, Alexandra worked as a Customer Support Officer from 2019 to 2021. This two-year experience in Minsk allowed her to refine her customer service skills and gain insights into client needs and expectations. Her background in customer support has been beneficial in her current localization leadership role.