Shawna Harrell
About Shawna Harrell
Shawna Harrell serves as the Director and Chief of Staff for Risk Technology at Capital One, where she has worked since 2022. With a background in agile program management and human resources, she has held various roles at Capital One and Rosetta Stone, emphasizing strategic problem-solving and collaboration.
Current Role at Capital One
Shawna Harrell currently serves as the Director and Chief of Staff for Risk Technology at Capital One. She has held this position since 2022. In her role, she focuses on enhancing operational efficiency and fostering collaboration within the organization. Her responsibilities include overseeing strategic initiatives and ensuring that the Risk Technology team operates effectively.
Previous Experience at Capital One
Prior to her current role, Shawna Harrell worked at Capital One in various capacities. From 2020 to 2022, she served as the Director and Agile Portfolio Lead for Risk Technology. Before that, she was a Senior Manager and Agile Program Lead in Enterprise & Operational Risk Management from 2019 to 2020. Her experience at Capital One spans multiple roles, emphasizing her expertise in risk management and agile methodologies.
Experience at Rosetta Stone
Shawna Harrell worked at Rosetta Stone for a total of 12 years, from 2007 to 2019. She began as a Human Resources Manager from 2007 to 2011, where she managed HR functions. Subsequently, she transitioned to the role of Manager of Agile Delivery & Operations, which she held from 2011 to 2019. Her tenure at Rosetta Stone contributed to her development in agile practices and operational management.
Education and Expertise
Shawna Harrell holds a Bachelor of Arts in Criminal Justice from the University of Maryland, where she studied from 1989 to 1992. She also earned a Master of Business Administration (M.B.A.) from the University of Maryland - Robert H. Smith School of Business, completing her studies from 1996 to 1998. Her educational background supports her expertise in strategic problem-solving and solution identification.
Professional Skills and Focus
Shawna Harrell specializes in improving organizational efficiency by cutting through bureaucracy and removing obstacles. She emphasizes the importance of developing strong relationships and partnerships through a collaborative approach. Her skills in strategic problem-solving enable her to identify cost-saving opportunities and implement effective solutions within her teams.