Matthew Costello
About Matthew Costello
Matthew Costello is a Demand Planning & Customer Service Manager with extensive experience in customer service management and supply chain logistics, particularly in the oil and gas industry. He has held various roles at Schlumberger and currently works at Capital Sand Proppants & Capital Sand Permian since 2019.
Current Role at Capital Sand
Matthew Costello serves as the Demand Planning & Customer Service Manager at Capital Sand Proppants and Capital Sand Permian. He has held this position since 2019, where he focuses on optimizing supply chain processes and enhancing customer service operations. His role involves managing demand planning and ensuring customer satisfaction through effective logistics management.
Previous Experience at Schlumberger
Matthew Costello has extensive experience at Schlumberger, where he held several key positions. He worked as the Northeast PPS Materials Coordinator from 2011 to 2012, followed by the Northeast PPS Distribution Lead Planner from 2012 to 2014. He then transitioned to the role of NAL PPS Product Manager and PCT Control Tower Manager from 2014 to 2019, and later served as the NAL Onestim Proppant Control Tower Manager from 2016 to 2019. His roles at Schlumberger contributed to his expertise in proppant logistics and supply chain management.
Customer Service Expertise
Matthew Costello has developed significant expertise in customer service management through various roles in his career. His experience includes a position as a Customer Service Specialist at Lowe's Home Improvement from 2010 to 2011. His focus on enhancing customer satisfaction and operational efficiency has been a consistent theme throughout his professional journey.
Educational Background
Matthew Costello studied at St. Bonaventure University, where he earned a Bachelor of Business Administration (BBA) with a focus on Marketing and Management Sciences. His academic journey spanned from 2007 to 2011, providing him with a solid foundation in business principles that supports his career in demand planning and customer service.
Logistics and Supply Chain Management Experience
Matthew Costello possesses extensive experience in logistics and supply chain management, particularly within the oil and gas industry. His career has involved managing complex logistics operations, which has equipped him with the skills necessary to transition from materials coordination to demand planning. This background enhances his ability to optimize supply chain processes effectively.