Allen Fajardo

Allen Fajardo

Client Success Manager @ Captain

About Allen Fajardo

Allen Fajardo serves as a Client Success Manager at Captain Words and has extensive experience in client engagement and operations management across multiple companies.

Current Role at Captain Words

Allen Fajardo has been serving as a Client Success Manager at Captain Words since 2022. In this role, he is responsible for ensuring client satisfaction and fostering strong relationships with customers. His focus is on understanding client needs and delivering tailored solutions to enhance their experience with the company's services.

Current Position at QArea

In addition to his role at Captain Words, Allen Fajardo has been working as a Client Engagement Manager at QArea since 2021. His responsibilities include managing client interactions and ensuring that their expectations are met. He plays a key role in maintaining client relationships and facilitating communication between clients and the company.

Operations Management at Konsyg

Allen Fajardo has held the position of Operations Manager at Konsyg since 2020. In this capacity, he oversees various operational processes and ensures that the organization runs efficiently. His role involves coordinating activities across different departments to achieve operational goals.

Educational Background

Allen Fajardo studied at Nueva Ecija University of Science and Technology, focusing on English Language and Literature. He completed a Bachelor in Secondary Education from 2013 to 2014. This educational background has equipped him with strong communication skills and a solid foundation in educational principles.

Previous Work Experience

Before his current roles, Allen Fajardo worked at Nanox Philippines, Inc. as a Multi-Skilled Quality Assurance Inspector from 2016 to 2019. He also served as a Customer Service Advisor II at Concentrix from 2019 to 2020. These positions provided him with valuable experience in quality assurance and customer service.

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