Annie Ly
About Annie Ly
Annie Ly is a Sales Support Specialist at Carbon, where she has worked since 2019. She has a background in various roles at Harmonic, including Office Assistant, Customer Advocate, and Demo Coordinator, and holds a Bachelor of Arts in Sociology from California State University-Sacramento.
Work at Carbon
Annie Ly has been employed at Carbon since 2019, serving as a Sales Support Specialist. In this role, she provides essential support to the sales team, facilitating communication and ensuring that sales operations run smoothly. Her experience in this position contributes to the overall efficiency and effectiveness of the sales process at Carbon.
Previous Experience at Harmonic
Prior to her current role at Carbon, Annie Ly worked at Harmonic for over a decade. She began her tenure there as an Office Assistant from 2006 to 2007. Following this, she served as a Demo Coordinator from 2007 to 2015, where she was responsible for coordinating product demonstrations. From 2015 to 2019, she transitioned to the role of Customer Advocate, focusing on customer support and engagement.
Education and Expertise
Annie Ly earned her Bachelor of Arts (B.A.) in Sociology from California State University-Sacramento. Her academic background provides her with a solid understanding of social dynamics, which can be beneficial in her roles within sales support and customer advocacy.
Career Timeline
Annie Ly's career spans several roles primarily at Harmonic before her current position at Carbon. She worked as an Office Assistant for one year, followed by eight years as a Demo Coordinator, and then four years as a Customer Advocate. This diverse experience has equipped her with a range of skills applicable to her current role.