Bao Truong
About Bao Truong
Bao Truong is a Manufacturing Engineer with extensive experience in the manufacturing sector, currently working at Carbon since 2021. He has held various roles in manufacturing and customer service, including positions at Pacific Biosciences and AT&T.
Current Role as Manufacturing Engineer
Bao Truong currently holds the position of Manufacturing Engineer at Carbon, where he has been employed since 2021. In this role, he applies his extensive knowledge of manufacturing processes to improve operational efficiency and product quality. His responsibilities include overseeing manufacturing workflows and ensuring that production meets the required standards. His experience in various technical roles contributes to his effectiveness in this position.
Previous Experience at Carbon
Bao Truong has a significant history with Carbon, having worked there in multiple capacities. He served as a Senior Manufacturing Technician from 2018 to 2019, where he focused on optimizing manufacturing processes. Following that, he transitioned to the role of Senior Field Service Engineer from 2019 to 2021, providing technical support and enhancing customer interactions. His cumulative experience at Carbon spans over three years.
Experience at Pacific Biosciences
Bao Truong worked at Pacific Biosciences in various roles from 2015 to 2018. He began as a Manufacturing Technician II for nine months before advancing to Senior Manufacturing Technician, a position he held for two years. His work involved managing manufacturing processes and contributing to product development, which honed his skills in technical product knowledge and customer service.
Background in Retail Management
Before his engineering career, Bao Truong worked at AT&T as a Team Lead Retail Sales Consultant from 2009 to 2015. In this role, he managed retail operations and led a team to enhance customer service experiences. His background in retail management provided him with valuable skills in customer interaction and team leadership.
Educational Background in Criminal Justice
Bao Truong earned a Bachelor of Science (B.S.) degree in Criminal Justice/Law Enforcement Administration from California State University-Sacramento. This educational background has equipped him with analytical skills and a structured approach to problem-solving, which he applies in his engineering roles.