Steven Kern
About Steven Kern
Steven Kern serves as the Director of Japan Service at Carbon, where he oversees the installation and servicing of Carbon 3D printing machines in Japan. He has a background in mechanical and aerospace engineering, with previous roles in education and engineering at various institutions.
Current Role at Carbon
Steven Kern serves as the Director of Japan Service at Carbon, a position he has held since 2017. In this role, he is responsible for the installation and servicing of all Carbon 3D printing machines in Japan. His duties include ensuring that proper facility, safety, and connectivity requirements are met. Kern also provides on-site customer training and education on all aspects of Carbon's technology, including best practices, safety, hardware, and software.
Previous Experience
Prior to his current role, Steven Kern worked as a Manufacturing Engineer at Carbon from 2015 to 2017. He also held positions as a Design Engineer Intern at TriContinent in 2012 and as Part-Time Faculty at California State University, Sacramento in 2013. Additionally, he served as a Teaching Assistant at UC Davis in the EFL Machine Shop from 2012 to 2014.
Education and Expertise
Steven Kern studied Mechanical Engineering at California State University, Sacramento, where he earned his Bachelor's degree in 2012. He then pursued a Master's degree in Mechanical and Aerospace Engineering at UC Davis, completing his studies in 2014. His educational background provides him with a strong foundation in engineering principles relevant to his work in 3D printing technology.
Customer Engagement and Solutions
In his role at Carbon, Steven Kern is involved in discussions with prospective customers to identify production opportunities and determine the best fit for Carbon technology. He conducts root cause analysis and proposes solutions for customer issues related to Carbon's unique hardware, software, and printing processes in Japan.