Amanda Boucher
About Amanda Boucher
Amanda Boucher is a Customer Service Representative with a diverse professional background in customer relations and education. She has worked in various roles, including teaching English as a second language and providing customer support, while holding degrees in English Literature and a high school diploma from Concord Academy.
Work at Carbonite
Amanda Boucher has been employed at Carbonite as a Customer Service Representative since 2020. Her role involves assisting customers with inquiries and providing support related to Carbonite's services. This position is based in Lewiston, Maine, and showcases her commitment to customer relations within the technology sector.
Education and Expertise
Amanda Boucher studied at Concord Academy, where she completed her high school education from 2007 to 2011. She then attended Randolph College, earning a Bachelor's Degree in English Literature from 2011 to 2015. Her expertise includes teaching English as a second or foreign language (ESL/EFL), which she has applied in various teaching roles.
Background in Customer Service and Education
Amanda Boucher has a diverse professional background that includes significant experience in customer service and education. She has worked in various roles, including Sales Representative and Customer Support Specialist at MINDBODY, Inc., and as an English Teacher at the University of Southern Maine. Her experience spans multiple industries, demonstrating her adaptability and skill set.
Previous Employment History
Prior to her current role at Carbonite, Amanda held several positions that contributed to her professional development. She worked as a Sales Development Representative and Customer Support Specialist at MINDBODY, Inc., and as an English Second Language Instructor at Apollo English Vietnam. Additionally, she has experience in the hospitality industry as a Waitress at Coastal Maine Botanical Gardens and a Barista at ARAMARK Refreshment Services.
Technical Proficiency
Amanda Boucher possesses strong technical skills, demonstrating proficiency in both Mac and Windows 10 operating systems. This technical capability supports her roles in customer service and education, enabling her to effectively utilize various software and tools in her work.