Andrew Cambria
About Andrew Cambria
Andrew Cambria is a Customer Success Manager at Carbonite, where he has worked since 2016. He has a background in technical support and sales, with previous roles at the Transportation Security Administration and the Commonwealth of Massachusetts.
Current Role as Customer Success Manager at Carbonite
Andrew Cambria has been serving as a Customer Success Manager - Channel at Carbonite since 2016. In this role, he focuses on ensuring customer satisfaction and fostering strong relationships with channel partners. His responsibilities include managing customer accounts, addressing inquiries, and facilitating communication between clients and the company. His experience in customer support and sales contributes to his effectiveness in this position.
Previous Experience at Carbonite
Andrew Cambria has held multiple roles at Carbonite. He started as a Tier II Technical Support Representative from 2012 to 2014, where he provided advanced technical assistance to customers. He then transitioned to the role of Channel Development Representative from 2014 to 2016, focusing on building partnerships and expanding the channel network. Additionally, he briefly worked as an Inside Sales Representative in 2016 for one month.
Early Career and Work History
Before joining Carbonite, Andrew Cambria worked as a Transportation Security Officer at the Transportation Security Administration (TSA) in Boston, Massachusetts, from 2007 to 2008. He also served as a Campus Police Officer for the Commonwealth of Massachusetts from 2008 to 2010. These roles provided him with experience in security and customer service.
Educational Background
Andrew Cambria studied at North Shore Community College from 1999 to 2001, where he completed a two-year program. He then attended the University of Massachusetts Lowell, earning a bachelor's degree from 2001 to 2005. His educational background supports his professional development in customer service and management.