Bernard Bjikigoue
About Bernard Bjikigoue
Bernard Bjikigoue is a Support Specialist II at Carbonite and an IT Support Engineer at Warwickshire College Group, with extensive experience in IT and telecommunications. He provides bilingual support in English and French, specializing in disaster recovery solutions and high availability.
Work at Carbonite
Bernard Bjikigoue has been employed at Carbonite as a Support Specialist II since 2018. In this role, he provides technical support and assistance to customers, focusing on disaster recovery solutions. His work is based in Worcester, United Kingdom, where he has contributed to the company's mission of delivering reliable data protection services.
Current Role at Warwickshire College Group
In addition to his position at Carbonite, Bernard Bjikigoue has served as an IT Support Engineer at Warwickshire College Group since 2016. His responsibilities include providing technical support and troubleshooting for IT systems. He operates from Leamington Spa, where he supports the college's IT infrastructure and assists staff and students with their technology needs.
Education and Expertise
Bernard Bjikigoue studied at Coventry University from 2004 to 2007, where he earned a BEng (Hons) in Computers, Networking and Communication Technology. His education has equipped him with a strong foundation in IT and telecommunications, which he applies in his current roles. He specializes in high availability and migration solutions, particularly with Double-Take Software.
Previous Experience at Optilan UK Limited
Before his current positions, Bernard Bjikigoue worked as an IT Support Engineer at Optilan UK Limited from 2007 to 2010. During this time, he gained valuable experience in providing technical support and managing IT systems, which contributed to his professional development in the IT field.
Bilingual Support Services
Bernard Bjikigoue provides bilingual support in both English and French. This capability allows him to assist a diverse range of clients, particularly in the context of disaster recovery solutions. His language skills enhance the customer support experience for French-speaking users.