Caitlin Hartmann
About Caitlin Hartmann
Caitlin Hartmann is a Customer Success Associate currently employed at Carbonite in Boston, Massachusetts. She has a diverse work history that includes roles in customer service, broadcasting, and camp counseling.
Current Role at Carbonite
Caitlin Hartmann serves as a Customer Success Associate at Carbonite, a position she has held since 2018. In this role, she focuses on ensuring customer satisfaction and retention by providing support and guidance to clients. Her work contributes to the overall mission of Carbonite in delivering reliable data protection solutions.
Professional Experience
Caitlin has a diverse professional background. Prior to her current role, she worked at various organizations including IGN Entertainment as a Campaign Manager since 2020 and Twitch as a Broadcaster since 2018. She also held positions at Aramark as an Assistant, Okemo Mountain Resort as a Ski Instructor and Student Sales Representative, and Sodexo as a Waitress and Cashier. Her experience spans customer service, sales, and campaign management.
Education Background
Caitlin Hartmann attended Bryant University from 2014 to 2018, where she completed her studies over four years. Prior to that, she graduated from Staples High School in 2014. Her educational background has equipped her with skills relevant to her roles in customer success and management.
Previous Work Experience
Before joining Carbonite, Caitlin gained valuable experience in various roles. She worked as a Camp Counselor at the YMCA of Greater New York for two months in 2015. Additionally, she spent time at Okemo Mountain Resort, where she worked as a Ski Instructor for five years and later as a Student Sales Representative for two years. Her work history reflects a commitment to customer service and engagement.