Daniel Ferguson
About Daniel Ferguson
Daniel Ferguson is a Customer Service Technician Tier 2 with a background in graphic design and electromechanical technology. He studied at Lyndon State College and Central Maine Community College, gaining skills in both fields over several years.
Work at Carbonite
Daniel Ferguson holds the position of Customer Service Technician Tier 2 at Carbonite. In this role, he is responsible for providing technical support and assistance to customers, ensuring that their inquiries and issues are resolved efficiently. His work involves troubleshooting and resolving technical problems related to Carbonite's products and services.
Education and Expertise
Daniel Ferguson studied Graphic Design at Lyndon State College for one year from 2003 to 2004. He later pursued a more technical education at Central Maine Community College, where he studied Electromechanical Technology/Electromechanical Engineering Technology from 2010 to 2017. This combination of education in design and technology equips him with a diverse skill set applicable to his role in customer service.
Background
Daniel Ferguson's educational background includes a focus on both graphic design and electromechanical technology. His studies at Lyndon State College provided him with foundational skills in design, while his extensive training at Central Maine Community College equipped him with technical knowledge in electromechanical systems. This diverse background supports his current technical role.