Davidmichael Lawrence
About Davidmichael Lawrence
Davidmichael Lawrence is a Technical Support Specialist at Carbonite, where he has worked since 2014. He previously held positions at Walmart and O'Reilly Auto Parts, and he has a background in computer technology from Central Maine Community College.
Work at Carbonite
Davidmichael Lawrence has been employed at Carbonite as a Technical Support Specialist since 2014. He operates in the Lewiston/Auburn, Maine Area and has accumulated a decade of experience in this role. His responsibilities include providing technical assistance and support to customers, ensuring efficient resolution of issues. He coordinates multiple projects, working both independently and with small teams to enhance customer service and technical support processes.
Previous Experience at Walmart
Before joining Carbonite, Davidmichael Lawrence worked at Walmart as a Department Manager from 2010 to 2012 in Auburn, Maine. During his tenure, he received several internal awards for best Quality and best Sales over multiple years. His role involved overseeing department operations and ensuring customer satisfaction, contributing to the store's overall performance.
Experience at O'Reilly Auto Parts
Davidmichael Lawrence served as a Sales Associate at O'Reilly Auto Parts from 2012 to 2013 in Lewiston, Maine. In this position, he engaged with customers to provide product information and support, contributing to sales growth and customer satisfaction during his one-year tenure.
Education and Expertise
Davidmichael Lawrence studied at Central Maine Community College, where he focused on computer technology. He earned an Associate of Science (AS) degree from 2012 to 2015. His education has equipped him with technical knowledge and skills relevant to his current role in technical support.
Project Coordination and Cross-Training
In his professional career, Davidmichael Lawrence has coordinated multiple projects, demonstrating his ability to manage tasks effectively. He has cross-trained in various departments, including Management, Quality Assurance (QA), Tools and Technology, Recruitment, and Technical Training. This diverse training enhances his versatility and effectiveness in his current role.