Deema Asha
About Deema Asha
Deema Asha serves as the Contact Center Tools and Technology Manager at Carbonite, a position she has held since 2015. With a diverse background in project management and training, she has accumulated extensive experience in various roles across different organizations.
Work at Carbonite
Deema Asha has been employed at Carbonite since 2015, currently holding the position of Contact Center Tools and Technology Manager. In this role, she oversees the implementation and management of tools and technologies that support the contact center operations. Prior to her current role, she served as a Readiness Project Manager from 2013 to 2015 and as a Team Manager from 2011 to 2013. Her extensive experience at Carbonite spans nearly a decade, contributing to various aspects of the company's operational efficiency.
Previous Employment History
Before joining Carbonite, Deema Asha worked at Intracom Telecom as a Senior Bid Office Consultant for nine months in 2007 to 2008 in Greece. She also held a position at The Arab Academy For Banking and Financial Sciences in Cairo, Egypt, where she worked as a Trainer, Translator, Editor, and Marketing and Program Coordinator from 2004 to 2007. Additionally, she was a Senior Business Developer and Team Lead at Primus Solutions from 2009 to 2012.
Education and Expertise
Deema Asha studied English Literature at Applied Science University, where she earned a Bachelor of Science degree from 1997 to 2000. She also attended Northeast Technical Institute in 2010. Her educational background supports her roles in project management and training, enhancing her skills in communication and coordination within various professional environments.
Professional Skills
Deema Asha possesses a diverse skill set that includes project management, team leadership, and training coordination. Her experience in managing contact center technologies and tools reflects her expertise in operational efficiency and readiness. Additionally, her background in translation and marketing contributes to her ability to communicate effectively across different sectors.