Denis Iler
About Denis Iler
Denis Iler serves as a Solutions Manager at Carbonite, a position he has held since 2015. He has extensive experience in quality and customer support roles across various companies, including Rebit Corp., Exabyte, and Tandberg Data.
Work at Carbonite
Denis Iler has served as a Solutions Manager at Carbonite since 2015. In this role, he is responsible for overseeing solutions that enhance customer satisfaction and operational efficiency. His tenure at Carbonite spans nine years, during which he has contributed to various initiatives aimed at improving service delivery and client engagement. The Boulder, Colorado location serves as the base for his work, allowing him to collaborate closely with both clients and team members.
Experience at Rebit Corp.
Prior to his current position, Denis Iler worked at Rebit Corp. as the Director of Quality & Customer Support from 2008 to 2015. In this capacity, he managed quality assurance processes and customer support operations. His seven years at Rebit Corp. equipped him with extensive experience in ensuring customer satisfaction and maintaining high-quality standards in service delivery.
Previous Role at Exabyte
Denis Iler held the position of Vice President of Quality and Customer Support at Exabyte from 2001 to 2004. His responsibilities included overseeing quality management and customer service initiatives. This role contributed to his expertise in managing customer relations and ensuring product quality, which he later applied in subsequent positions.
Career at BETSOL
Since 2018, Denis Iler has been employed at BETSOL as a Senior Technical Support Manager. His role involves leading technical support teams and ensuring effective resolution of customer issues. With six years at BETSOL, he has focused on enhancing technical support processes and improving customer experiences in Broomfield, Colorado.
Six Sigma Experience
Denis Iler has a background in Six Sigma methodologies, having worked as a Six Sigma Black Belt at Tandberg Data from 2006 to 2008 and at Exabyte from 2004 to 2006. His experience in Six Sigma has provided him with skills in process improvement and quality management, which he has applied throughout his career in various leadership roles.