Isileli Hafoka
About Isileli Hafoka
Isileli Hafoka is a Technical Support Engineer with expertise in troubleshooting Ingenico devices and managing VOIP phone issues. He has worked at Carbonite since 2019 and holds a diploma in CAD/CADD Drafting from Salt Lake Community College.
Work at Carbonite
Isileli Hafoka has been employed at Carbonite as a Technical Support Engineer since 2019. In this role, he provides technical assistance and support for various systems and devices, ensuring efficient operations for clients. His responsibilities include troubleshooting and resolving issues related to Ingenico devices and VOIP phones, which are essential for payment processing and communication in retail environments.
Education and Expertise
Isileli Hafoka studied at Salt Lake Community College, focusing on CAD/CADD Drafting and Design Technology from 2009 to 2011. He also completed his high school education at Granger High School, earning a High School Diploma between 1999 and 2001. His educational background supports his technical skills, particularly in troubleshooting and providing support for POS machines.
Background
Isileli Hafoka has a background in technical support, specifically for point-of-sale (POS) systems. His experience includes ensuring seamless retail operations through effective troubleshooting and issue resolution. He has developed expertise in managing Ingenico devices, which are widely utilized in payment processing, and has strong skills in addressing challenges related to VOIP phone systems.
Technical Support Skills
Hafoka possesses strong technical support skills, particularly in troubleshooting and resolving issues with Ingenico devices and VOIP phones. His experience in providing support for POS machines is critical for maintaining operational efficiency in retail settings. His ability to manage technical challenges contributes to the overall effectiveness of the support team at Carbonite.