Matthew Wells
About Matthew Wells
Matthew Wells is a Technical Support Representative at Carbonite, where he has worked since 2013. He previously held positions at Xerox and Carbonite, and he earned a Bachelor of Science degree from the University of Maine at Farmington.
Work at Carbonite
Matthew Wells has been employed at Carbonite since 2013, serving as a Technical Support Representative for 11 years. In this role, he provides assistance and solutions to customers, ensuring their technical issues are resolved efficiently. Prior to his current position, he worked at Carbonite as a Customer Service Representative from 2011 to 2013, where he gained experience in customer interactions and support.
Previous Experience at Xerox
Before joining Carbonite, Matthew Wells worked at Xerox as a Customer Care Supervisor from 2010 to 2011. In this position, he was responsible for overseeing customer service operations and ensuring high-quality support for clients. His experience at Xerox contributed to his skills in managing customer relationships and resolving issues effectively.
Education and Expertise
Matthew Wells studied at the University of Maine at Farmington, where he earned a Bachelor of Science degree from 1996 to 2000. This educational background provided him with foundational knowledge and skills that support his career in technical support and customer service.