Michael Whitney
About Michael Whitney
Michael Whitney is a Customer Success Associate at Carbonite, where he has worked since 2015. He studied Computer Science at Central Maine Community College from 2010 to 2012.
Work at Carbonite
Michael Whitney has been employed at Carbonite since 2015, serving as a Customer Success Associate. In this role, he focuses on ensuring customer satisfaction and facilitating positive experiences with the company's products and services. His responsibilities include addressing customer inquiries, providing support, and helping clients maximize the value of their subscriptions.
Education and Expertise
Michael Whitney studied at Central Maine Community College, where he pursued a degree in Computer Science from 2010 to 2012. This educational background has equipped him with technical skills and knowledge relevant to his role in customer success, enabling him to effectively assist clients with various technical issues and inquiries.
Background
Michael Whitney has a background in customer service, with a specific focus on technology and software solutions. His experience at Carbonite spans nearly a decade, during which he has developed a deep understanding of customer needs and the importance of effective communication in the tech industry.
Professional Experience
Since joining Carbonite in 2015, Michael Whitney has accumulated extensive experience in customer success. His role involves collaborating with customers to ensure they receive the necessary support and guidance, contributing to their overall satisfaction with Carbonite's offerings.