Mohammed Tariq
About Mohammed Tariq
Mohammed Tariq is a Customer Success Associate at Carbonite, where he has worked since 2017. He has a diverse background in customer support and management, with previous roles at IBM and Double-take Software.
Work at Carbonite
Mohammed Tariq has been employed at Carbonite as a Customer Success Associate since 2017. In this role, he focuses on ensuring customer satisfaction and retention by providing support and guidance to clients. His responsibilities include addressing customer inquiries, resolving issues, and facilitating a positive user experience with Carbonite's products and services.
Previous Experience at IBM
Mohammed Tariq worked at IBM in various roles from 2011 to 2015. He began as an Apple Care Representative for three months, followed by an 11-month tenure as an After Sales Advisor. He then served as a Bid Manager for two years in New York, where he was involved in managing bids and proposals. His experience at IBM contributed to his expertise in customer service and project management.
Experience at Double-Take Software
From 2015 to 2017, Mohammed Tariq worked at Double-Take Software as a Maintenance Renewal Coordinator. In this position, he was responsible for managing maintenance renewals and ensuring that clients received timely updates and support for their software solutions. This role further developed his skills in customer relations and operational management.
Educational Background
Mohammed Tariq studied at Université Ibn Tofail, where he focused on the Arabic Language. He also attended Mohamed V Secondary School in Kenitra, Morocco, where he studied Arabic and French. His educational background has provided him with strong language skills that enhance his communication abilities in diverse environments.
Early Career at KPN
Before joining IBM, Mohammed Tariq worked as a Shared Desk Analyst at KPN in the Netherlands from 2009 to 2011. In this role, he provided support and assistance to users, contributing to his foundational experience in customer service and technical support.