Ryan White
About Ryan White
Ryan White is a Business Support Specialist and Escalations Specialist at Carbonite, where he has worked since 2015. He has a diverse background in technical support and systems engineering, including previous roles at Carbonite and the US Air Force Services.
Current Role at Carbonite
Ryan White currently serves as a Business Support Specialist, Escalations Specialist, and Floor Support at Carbonite. He has held this position since 2015, accumulating nine years of experience in various support roles within the organization. His responsibilities include managing escalated customer issues and providing floor support to ensure smooth operations.
Previous Experience at Carbonite
Ryan White worked at Carbonite in multiple capacities from 2013 to 2018. He initially served as a Technical Support Professional and Escalations Specialist, known internally as a Carboknight, for four years. Following this role, he transitioned to Zmanda Support for one year, where he continued to enhance his technical support skills.
Experience at THE JOHN F MURPHY HOMES, INC.
Before joining Carbonite, Ryan White worked as a Direct Support Professional at THE JOHN F MURPHY HOMES, INC. from 2012 to 2013. In this role, he provided essential support services, focusing on the needs of individuals with disabilities, and contributed to their daily living and well-being.
Background in the US Air Force Services
Ryan White served as a Network Specialist Systems Engineer in the US Air Force Services from 2004 to 2010. During his six years of service, he gained valuable experience in network management and systems engineering, which laid the foundation for his subsequent roles in technical support.
Education and Skills
While specific educational details are not provided, Ryan White's extensive experience in technical support and systems engineering indicates a strong foundation in technology and customer service. His roles have equipped him with skills in problem-solving, communication, and technical troubleshooting.