Saffri Wahab
About Saffri Wahab
Saffri Wahab is a Technical Support Engineer at Carbonite, where he has worked since 2018. He has extensive experience in system engineering and administration, having held positions at various companies including AIG Global Services and Swisslog.
Work at Carbonite
Saffri Wahab has been employed at Carbonite as a Technical Support Engineer since 2018. In this role, he provides technical assistance and support to customers, ensuring their issues are resolved efficiently. His responsibilities include troubleshooting technical problems, guiding users through solutions, and maintaining high levels of customer satisfaction. His experience at Carbonite spans over six years, during which he has developed a deep understanding of the company's products and services.
Previous Employment Experience
Prior to joining Carbonite, Saffri Wahab worked at AIG Global Services in Malaysia as a Senior System Engineer from 2014 to 2018. His role involved managing system operations and providing support for various technical issues. Before that, he served as a System Administrator at Swisslog for one year in 2008 to 2009. He also held positions as a System Engineer at MNC Wireless Berhad from 2005 to 2008 and at T-Systems from 2012 to 2014, accumulating extensive experience in system engineering and administration.
Education and Expertise
Saffri Wahab studied at Universiti Tenaga Nasional from 2001 to 2005, where he completed a degree that laid the foundation for his technical career. His education has equipped him with the necessary skills and knowledge to excel in various engineering roles. Over the years, he has developed expertise in system engineering, technical support, and system administration, which he applies in his current position at Carbonite.
Career Timeline
Saffri Wahab's career spans multiple roles in the technology sector. He began as a System Engineer at MNC Wireless Berhad from 2005 to 2008, followed by a position as a System Administrator at Swisslog for one year. He then worked as a System Engineer at T-Systems from 2012 to 2014, before transitioning to AIG Global Services as a Senior System Engineer until 2018. Since then, he has been with Carbonite, contributing to technical support for over six years.