Tammy Ashland
About Tammy Ashland
Tammy Ashland is a Technical Training Specialist with extensive experience in customer support and training roles. She has worked at IDEXX Laboratories Limited and Carbonite, contributing to the technical support and business support sectors since 2011.
Work at Carbonite
Tammy Ashland has been employed at Carbonite since 2011, accumulating over 13 years of experience. She currently holds the position of Business Support Specialist, where she contributes to various business operations. In 2014, she transitioned to the role of Technical Training Specialist, further enhancing her expertise in technical training and support. Her work at Carbonite involves providing essential support to customers and ensuring they have the necessary resources to utilize the company's services effectively.
Current Role at IDEXX Laboratories Limited
Since 2015, Tammy Ashland has worked at IDEXX Laboratories Limited as a Customer and Technical Support Assistant II. In this role, she is responsible for assisting customers with technical inquiries and providing support to ensure optimal use of IDEXX products. Her position requires a strong understanding of technical concepts and the ability to communicate effectively with customers to resolve issues.
Previous Work Experience
Tammy Ashland has a diverse work history that includes several roles in customer service and technical support. She worked at T-Mobile as a Customer Service Representative for two months in 2010. Prior to that, she held various positions at L.L.Bean, including Team Leader from 1996 to 2002, Systems Instructor from 1996 to 2001, and Customer Service Representative from 1989 to 2003. She also served as an Assistant Manager at Blockbuster from 1995 to 1998 and as a Customer Service Specialist at McKesson for four months in 2011.
Education and Expertise
Tammy Ashland studied at Central Maine Community College, where she earned an Associate of Science (A.S.) degree in Computer Technology from 2007 to 2010. This educational background has provided her with the technical knowledge necessary for her roles in technical support and training. Her expertise in customer service and technical assistance is further supported by her extensive work experience in various related positions.