Joy Karow
About Joy Karow
Joy Karow is a Technical Support Representative with a bachelor's degree from Florida Atlantic University. She has over nine years of experience at Abila and has held various roles in the tech and customer service sectors since 2005.
Work at Abila
Joy Karow has been employed at Abila as a Technical Support Representative since 2015. In this role, she provides assistance and solutions to clients, ensuring they effectively utilize the company's software products. Her experience in technical support spans nearly a decade, contributing to her expertise in addressing customer inquiries and resolving technical issues.
Previous Experience in Technical Support
Before joining Abila, Joy Karow worked at Applied Card Systems as a Call Center Analyst in 2005 for six months. This role involved managing customer calls and providing support related to card services. Following this position, she transitioned to Sunhotels, where she worked from 2008 to 2013, focusing on XML and contracting for five years.
Experience as a Software Trainer
Joy Karow gained experience as a Software Trainer at DSS, Inc. from 2006 to 2007. In this capacity, she was responsible for educating users on software applications, enhancing their understanding and usage of the systems. This role contributed to her skill set in technical communication and user support.
Education at Florida Atlantic University
Joy Karow studied at Florida Atlantic University, where she achieved a bachelor's degree. This educational background has provided her with a foundation in technical knowledge and skills relevant to her career in technical support and software training.