Rachel Page Proffitt
About Rachel Page Proffitt
Rachel Page Proffitt is a customer service professional currently serving as a Store Manager at Wet Seal, Inc. in Irvine, California, a position she has held since 2014, and has a background in various customer service roles across multiple companies.
Work at Wet Seal, Inc
Rachel Page Proffitt has been employed at Wet Seal, Inc as a Store Manager since 2014. Over her tenure of 10 years in Irvine, California, she has overseen store operations, managed staff, and ensured customer satisfaction. Prior to her current role, she served as an Assistant Manager at Wet Seal, Inc from 2012 to 2014, where she contributed to daily operations and team leadership.
Previous Experience at Applied Card Systems
From 2008 to 2010, Rachel worked at Applied Card Systems in Glen Mills, Pennsylvania. She held the position of Customer Service Escalation Representative and also served as Correspondence Supervisor during her two-year tenure. In these roles, she managed customer inquiries and escalations, ensuring effective communication and resolution of issues.
Education and Qualifications
Rachel studied at the University of Central Florida from 2000 to 2004, where she earned an Associate's degree in General Business and Communication. Her educational background provides her with a foundation in business practices and effective communication skills. Prior to this, she attended Lakewood High School from 1996 to 2000.
Experience in Retail Management
Rachel's retail management experience includes her role as an Assistant Manager at Charlotte Russe from 2010 to 2011 in San Francisco, California. In this position, she assisted in managing store operations and contributed to team development. Her diverse experience in retail has equipped her with skills in customer service and team leadership.
Service Industry Background
Before her retail management roles, Rachel worked at Applebee's Bar & Grill in Phoenix, Arizona, from 2003 to 2007. In her capacity as a Server and Togo Specialist, she developed customer service skills and learned to manage customer orders effectively. This experience laid the groundwork for her future roles in customer service and management.