Montse Gonzalez
About Montse Gonzalez
Montse Gonzalez is a Client Support Associate at CardX, where she has worked since 2022. She has extensive experience in customer service and account management, having held various roles at multiple companies since 2013.
Work at CardX
Montse Gonzalez has been employed at CardX as a Client Support Associate since 2022. In this role, she is responsible for assisting clients with their inquiries and ensuring a high level of customer satisfaction. Her experience in client support contributes to the overall effectiveness of the team at CardX.
Previous Employment Experience
Montse Gonzalez has a diverse background in customer service and account management. She worked at Beliveo Corporation in various roles, including Customer Service Supervisor from 2014 to 2016 and Customer Service Coordinator from 2016 to 2017. Additionally, she served as an Account Manager at Plantlogic Ltd from 2019 to 2021 and at YJ Link for 7 months in 2019. Her experience also includes a position as Inside Sales Coordinator at REPSTRONICS from 2017 to 2018.
Education and Expertise
Montse Gonzalez earned a Bachelor's degree in Public Relations, Advertising, and Applied Communication from Universidad del Valle de Atemajac. Her studies spanned from 2011 to 2017, providing her with a solid foundation in communication and customer relations, which supports her roles in client support and account management.
Current Role at Stax Payments
In addition to her position at CardX, Montse Gonzalez is currently working at Stax Payments as a Customer Onboarding Coordinator since 2024. In this role, she focuses on facilitating the onboarding process for new clients, ensuring they have a smooth transition and understand the services offered.