Adler Pierre
About Adler Pierre
Adler Pierre is a Technical Support Analyst at CareCloud in Miami, Florida, where he has worked since 2017. He has a background in software development and healthcare technology, with skills in API integration and HIPAA compliance.
Work at CareCloud
Adler Pierre has been employed at CareCloud as a Technical Support Analyst since 2017. In this role, he provides technical assistance and support for software applications, focusing on enhancing user experience and resolving technical issues. His experience at CareCloud spans over seven years, during which he has developed a strong understanding of healthcare technology solutions, particularly in the context of electronic medical records (EMR) systems.
Education and Expertise
Adler Pierre studied Software Development at LaunchCode, completing a program in 2017 that lasted 11 months. He also attended Miami Dade College, where he earned an Associate of Arts and Sciences (AAS) degree from 2013 to 2016. Additionally, he pursued Android Development through Treehouse, further expanding his technical skill set. His education has equipped him with a solid foundation in software development and technical support.
Background
Before joining CareCloud, Adler Pierre gained experience as a Junior Software Developer at LaunchCode for three months in 2017. He also worked as a Ruby on Rails Developer at Wyncode Academy for one month in the same year. Prior to his technical roles, he served as a Senior Customer Service Advisor at Bed Bath & Beyond from 2016 to 2017, where he developed strong customer service skills that complement his technical expertise.
Technical Skills and Proficiencies
Adler Pierre possesses a range of technical skills that enhance his role as a Technical Support Analyst. He is skilled in using Visual Studio for software development and has experience in API integration, which is essential for connecting various software systems. His strong problem-solving skills enable him to effectively address technical issues and improve system performance. Additionally, he has expertise in HIPAA compliance, which is crucial for managing sensitive healthcare information.