Alejandro García
About Alejandro García
Alejandro García is a Quality Engineer with extensive experience in software support and quality assurance, currently working at CareCloud since 2019. He has a background in Information Technology and has held various roles in the tech industry, including positions at Code Kids Corp and CrusaderTech.
Current Role as Quality Engineer
Alejandro García currently holds the position of Quality Engineer at CareCloud, a role he has occupied since 2019. In this capacity, he performs various testing methodologies, including API, black-box, and regression testing for products across multiple platforms, including Web, iOS, and Android. His responsibilities also include coordinating with product managers and development teams within an Agile framework to plan upcoming releases. Alejandro's focus on quality assurance ensures that the products meet the required standards and user expectations.
Previous Experience at CareCloud
Before becoming a Quality Engineer, Alejandro García worked at CareCloud as a Senior Support Analyst for seven months in 2019. Prior to that, he served as a Software Support Agent from 2017 to 2019 for a total of two years. In these roles, he provided technical support and assistance, contributing to the overall efficiency of the support team and enhancing user satisfaction.
Background in Technology Support
Alejandro has a diverse background in technology support roles. He worked as a Technology Support Specialist - Level I at Invizio for eight months from 2016 to 2017. Additionally, he served as a Computer Installations Specialist at CrusaderTech for four years from 2012 to 2016. These positions provided him with foundational skills in technical support and customer service.
Education and Training
Alejandro García holds a Bachelor's Degree in Information Technology from Florida International University. He furthered his education by completing a Full Stack Web Development program at Ironhack in 2020, which lasted for 11 months. Additionally, he participated in the Generation IT program, a collaboration between McKinsey Social Initiative and The Idea Center, at Miami Dade College in 2016. This combination of formal education and specialized training has equipped him with a strong technical foundation.
Early Career as a Coding Instructor
In 2015, Alejandro worked as a Jr. Coding Instructor at Code Kids Corp for two months. This role involved teaching coding skills to students, contributing to their understanding of technology and programming. This early experience in education reflects his commitment to sharing knowledge and fostering interest in the tech field.