Christi Maddox
About Christi Maddox
Christi Maddox is a Senior Manager of Client Education at CareCloud, where she has worked since 2022. With over 20 years of experience in medical billing and training, she specializes in hands-on training approaches and leads teams remotely.
Work at CareCloud
Christi Maddox currently serves as the Senior Manager of Client Education at CareCloud, a position she has held since 2022. In this role, she is responsible for overseeing client education initiatives and ensuring that clients are well-informed about CareCloud's services. Prior to her current role, she worked as the Manager of Education and Training at CareCloud from 2021 to 2022, and as an Education Content and Training Specialist from 2018 to 2021. Her experience at CareCloud has allowed her to develop a deep understanding of client needs and effective training methodologies.
Education and Expertise
Christi Maddox has pursued education in various programs to enhance her professional skills. She completed the ADP AdvancedMD Emerging Leaders Program from 2012 to 2013. Additionally, she studied at Lamar University and the University of North Georgia, further solidifying her foundation in relevant fields. Her extensive knowledge of workflows in medical practices complements her educational background, allowing her to effectively train others in the industry.
Background
Christi Maddox has over 20 years of experience in medical billing and training. Her career began at AdvancedMD, where she worked as a Senior Implementation Consultant/Trainer from 2006 to 2013. This role provided her with significant experience in client training and implementation processes. Following her tenure at AdvancedMD, she transitioned to CareCloud, where she has taken on various roles focused on education and training, demonstrating her commitment to improving client outcomes.
Leadership and Training Approach
In her current role, Christi Maddox leads teams remotely, managing both onshore and offshore personnel. She specializes in a hands-on approach to training, which emphasizes practical application and successful outcomes. Her leadership style fosters collaboration and ensures that training programs are tailored to meet the specific needs of clients, enhancing their understanding and use of medical billing processes.