Daniel Masvidal, JD
About Daniel Masvidal, JD
Daniel Masvidal serves as the Senior Vice President of Client Success at CareCloud, where he has worked since 2018, leading a team of over 50 professionals in managing client operations. He holds a Juris Doctor degree from Florida International University and a degree in Political Science from Tufts University.
Work at CareCloud
Daniel Masvidal serves as the Senior Vice President of Client Success at CareCloud, a position he has held since 2021. He has been with the company since 2013, progressing through various roles including Contracts Administrator, Director of Legal Affairs, and Sr. Director of Legal Affairs and Business Operations. In his current role, he leads a team of over 50 client success professionals, managing a diverse portfolio that includes SaaS, on-premise software, Revenue Cycle Management, and Business Intelligence solutions. He has played a key role in developing a post-acquisition operational and client-facing playbook to enhance the client journey and ensure a standardized experience across all subsidiaries.
Education and Expertise
Daniel Masvidal holds a Juris Doctor (J.D.) degree, graduating Cum Laude from Florida International University - College of Law in 2014. He also studied Political Science and Government at Tufts University, where he earned a degree in International Relations in 2007. His educational background provides a strong foundation for his roles in legal compliance and business operations within the technology and healthcare sectors.
Background
Daniel Masvidal began his career with a summer internship at the Miami-Dade Public Defender's Office in 2012. He joined CareCloud in 2013 and has since held multiple positions, demonstrating a trajectory of increasing responsibility. His experience spans legal, compliance, and operational roles, reflecting a comprehensive understanding of both client success and business operations.
Achievements
Throughout his tenure at CareCloud, Daniel Masvidal has contributed to the standardization of the client journey across various subsidiaries, aiming to deliver a consistent and high-quality experience. He has also developed operational strategies that support the integration of new acquisitions into the CareCloud client framework, enhancing overall client satisfaction and operational efficiency.