Dawn Maxfield, Crcr
About Dawn Maxfield, Crcr
Dawn Maxfield is an Education Content & Training Specialist at CareCloud, where she has worked since 2021. She specializes in revenue cycle management and develops educational materials while providing training to customers and internal stakeholders.
Work at CareCloud
Dawn Maxfield has been serving as the Education Content & Training Specialist at CareCloud since 2021. In this role, she focuses on revenue cycle management, delivering training sessions to both customers and internal stakeholders. Her responsibilities include developing educational courseware, such as guides and videos, tailored to CareCloud's products and services. She provides both classroom and remote instructor-led training, ensuring that participants gain a comprehensive understanding of the subject matter.
Previous Experience
Before joining CareCloud, Dawn Maxfield held several positions in the healthcare technology sector. She worked as a Senior Implementation Consultant - Revenue Cycle at Allscripts for three months in 2017. Additionally, she served as an Implementation Consultant at CareCloud from 2018 to 2020. Her experience also includes roles at Allscripts, Cerner Corporation, Provisions Group, Experian, and Community Health Systems, where she contributed to various projects in implementation and system analysis.
Education and Expertise
Dawn Maxfield studied at Bristol Community College from 1980 to 1981. She possesses expertise in revenue cycle management and case management, utilizing Salesforce in her training and education roles. Her background in developing educational materials and conducting training sessions supports her focus on building effective teams and promoting collaboration across business lines.
Background
Dawn Maxfield has a diverse background in healthcare technology, spanning over two decades. She began her career as an Application Analyst at Osler Medical/HMA, where she worked for eleven years. Her subsequent roles included various implementation consultant positions across multiple organizations, allowing her to gain extensive knowledge in healthcare systems and revenue cycle processes.
Professional Focus
Dawn Maxfield emphasizes building top-performing teams and fostering cooperation across business lines. Her approach aims to drive positive change within organizations, particularly in the context of training and education in revenue cycle management. This focus is evident in her work at CareCloud, where she develops tailored training programs to enhance the skills of both customers and internal teams.