Muhammad Waseem
About Muhammad Waseem
Muhammad Waseem is a Human Resources Officer at CareCloud in Islamabad, Pakistan, where he has worked since 2021. He has prior experience in customer service and specializes in visa interviews, employee travel coordination, and benefits management.
Work at CareCloud
Muhammad Waseem has been serving as a Human Resources Officer at CareCloud since 2021. In this role, he is responsible for managing various HR functions, including coordinating employee travel and overseeing documentation processes. He actively engages in US and UAE visa interviews and documentation, ensuring compliance with necessary regulations. Additionally, he maintains the company's Headcount Dashboard on a daily basis, providing insights into workforce metrics. Waseem is also part of the interview panel for non-technical positions, contributing to the recruitment process.
Previous Experience at Urban Communications
Prior to joining CareCloud, Muhammad Waseem worked at Urban Communications as an Inbound Customer Service Representative from 2018 to 2021. During his three years in this role, he developed skills in customer interaction and service delivery. His experience in customer service laid a foundation for his subsequent transition into human resources, where he applies his communication skills to manage employee relations and benefits.
Education and Expertise
Muhammad Waseem studied at Quaid-e-Azam University in Islamabad, where he earned a Bachelor of Commerce (BCom) degree from 2014 to 2016. His academic background in Business and Commerce provides him with a solid understanding of organizational management and human resources principles. This educational foundation supports his current responsibilities in HR, including benefits management and employee documentation.
Human Resources Responsibilities
In his role as a Human Resources Officer, Muhammad Waseem handles employee-related benefits and insurance claims enrollment using platforms such as Vanguard and Employee Navigator. He is involved in the management of employee documentation, ensuring that all necessary paperwork is completed accurately and efficiently. His responsibilities also include coordinating travel arrangements for employees, which requires attention to detail and organizational skills.