Natalie Kaplan
About Natalie Kaplan
Natalie Kaplan is a Senior Client Success Manager at CareCloud, where she has worked since 2015. She previously served as a Training Manager at DashboardMD from 2008 to 2013 and holds a Bachelor of Business Administration from Florida Atlantic University.
Work at CareCloud
Natalie Kaplan has been employed at CareCloud since 2015, holding the position of Senior Client Success Manager. In this role, she focuses on enhancing client satisfaction and ensuring successful implementation of CareCloud's services. Her responsibilities include managing client relationships and providing support to optimize the use of CareCloud's healthcare technology solutions.
Previous Experience at DashboardMD
Prior to her current role, Natalie Kaplan worked at DashboardMD as a Training Manager from 2008 to 2013. During her five years at DashboardMD, she was responsible for developing and delivering training programs aimed at improving user proficiency with the company's software solutions. This experience contributed to her expertise in client management and training.
Education and Expertise
Natalie Kaplan earned a Bachelor of Business Administration from Florida Atlantic University, where she studied from 2004 to 2006. This educational background provided her with foundational knowledge in business principles, which she applies in her current role in client success management.