Rebeca Botero
About Rebeca Botero
Rebeca Botero is a Client Services Manager with over ten years of experience in the healthcare industry, specializing in financial analytics and medical billing. She has worked at CareCloud and Digitech, utilizing a consultative communication style to build rapport and trust with clients.
Work at CareCloud
Rebeca Botero has been employed at CareCloud since 2012, where she serves as a Client Services Manager. In this role, she oversees client relations and ensures high levels of customer satisfaction. Prior to her current position, she worked at CareCloud as a Collections Team Lead from 2010 to 2012. Her experience at CareCloud spans over a decade, contributing to her extensive knowledge of the healthcare industry.
Experience at Digitech
Rebeca Botero has been working at Digitech as a Client Services Manager since 2016. In this capacity, she manages client interactions and service delivery, focusing on maintaining strong client relationships. Her role at Digitech complements her extensive background in client services and the healthcare sector.
Previous Role at Avisena
Before her tenure at CareCloud, Rebeca Botero worked at Avisena as a Senior Collector from 2004 to 2010. During her six years in this role, she gained valuable experience in collections and client management within the healthcare industry, particularly in the Miami/Fort Lauderdale area.
Education and Expertise
Rebeca Botero studied at Miami Dade College, where she earned a Bachelor of Business Administration (B.B.A.) in 2002. She has over ten years of experience in the healthcare industry, with a focus on financial analytics, medical billing, compliance, and Medicare/Medicaid regulations. Her educational background and professional experience equip her with the skills necessary for effective client service management.
Professional Skills
Rebeca Botero utilizes a consultative communication style to build rapport with clients, fostering trust and loyalty. She is recognized as a self-starter, capable of functioning independently and multitasking in fast-paced environments. Her skills are essential in managing client relationships and ensuring service excellence in her current roles.